Get the Credit You Deserve!

You work hard for your money, right? Then why not get the credit for it when it counts? Whether on the job, applying for one, or in a job interview, there are three steps to make sure you get the credit you deserve.

Write it down. You will never be able to recall all the details when you need them so, keep a notebook to record the whole story of your work while it is fresh in your mind. At a minimum, jot down the 5 W’s (who, what, where, when, why) and the 5 H’s (how, how much, how many, how often, how well) of your significant tasks and projects.

Tailor your presentation. When you write your self-evaluation, update your resume or prepare for an interview, review your notebook and extract the facts, skills, and accomplishments to demonstrate what you bring to the table in that particular situation. Accomplishment statements do that best by answering the question: so what? Why should the manager or potential employer care about this accomplishment? And remember, it’s not just what you did, it’s also how well you did it. Be specific about your actions and their results.

Share the credit. Indirectly share the results of your work by thanking those who helped you. How? Surely there was a time or two when you got stuck working on a project. You needed advice, on-the-spot-training, resources, or a professional favor. Take time to go back and thank those who gave it to you AND explain to them how their assistance helped you meet a goal or accomplish something. Not only will it give them an accomplishment to add to their own list, but every time they mention that success, they will mention yours too.

How difficult do you find it to get the credit you deserve?

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Want a Job? Don’t answer that Phone!

It never fails, the call you have been waiting for always comes at the worst time, like when the movers are packing up your household goods for the next PCS or your deployed hubby is on the other line. And yet no matter how many times you’ve gotten “caught out there” you still feel compelled to answer your phone every time it rings. Well if you are in an active job search and ready to land a job instead of look for one, don’t answer that phone! Because timing really is everything.

Let voice mail do its job and save the hassle of choosing between conflicting priorities that will put you in a bind every time. For example, how do you choose between picking up your kids on time and answering a call from a potential employer? Who is most import your current manager or your potential manager? Is it more pressing to avoid burning your dinner or to schedule that interview right now?

Voice mail can also help you eliminate the appearance of being unprepared or even unprofessional. For instance, if you don’t have immediate access to your resume, cover letter, job announcement, employer research, interview response notes, pen, paper, and calendar, letting the call go to voice mail will give you a few minutes to get them together without having to make an excuse to call back. It also gives you the opportunity to be focused on the discussion instead of distracted by what’s going on around you.

When have you picked up the phone and immediately wished you hadn’t?

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Is the Meeting Boring or are You?

Ever go to a meeting and feel like you got nothing out of it? Well don’t be so quick to blame the person conducting the meeting. The problem might be you! In fact, if you aren’t well-prepared, focused and contributing to the discussion, then the problem probably is you. So the next time you are headed to a meeting, here’s how to make the most of it:

1. Don’t bring your cell phone. If you have it with you, you won’t resist the urge to check for messages every few minutes. This distraction may be the cause of your missing important pieces of information or worse, being called upon and not knowing the question and therefore being unable to answer it. Can you say, “embarrassing?”

2. Take a notebook, 2 pens, and a highlighter. Another source of embarrassment is to lose your notes after the meeting and have to ask someone for them. You are much less likely to lose a notebook than to lose a few pieces of paper torn from someone else’s notebook. Plus, borrowing materials from others indicates that you are unprepared for the meeting and that could lead to questionable reliability at work.

3. Bring goodies. No, I don’t mean for you to spend money on snacks. Do your research ahead of time and find a great resource, reference, or tool on the meeting topic. Make copies for the attendees and be ready to discuss if the conversation goes “there” or simply give them away for later use.

4. Bring questions that are related to the meeting topic. If the meeting gets flat, a debate goes on too long, or just goes no where fast, you might be able to move it along with some interesting questions that shift the discussion. And for that, the attendees and the presenter will be very grateful.

5. Review the invitee list. If a name or two don’t ring a bell, find out who s/he is and be ready to introduce yourself. If the meeting is with your regular co-workers, think of an idea or two to suggest to one of them or finish up something you owe them so you don’t have to make “live” excuses in front of others.

6. Be positive and informed. Refrain from complaining about having another meeting, other people, and anything else that just gets on your last nerve. Instead, think of a great idea someone had or a project that went well and share a compliment. Or, take a minute to check the day’s news headlines for safe small talk topics that can get people “warmed up” before the meeting begins.

What do you do to make the most of your meetings?

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Master the Virtual Interview Now!

Remember the first time you used a web cam to communicate with your loved ones? I do. We were stationed in Hawaii and I purchased and mailed a web cam to my sister on the mainland so we could have some face time. It really didn’t matter how fuzzy the reception was, what was in the background, or how we were dressed. What mattered most was the very second when both our families, separated by miles of land and water, pointed at the computer and yelled in unison, “We can see you!”

Nowadays, military spouses and families have become much more savvy in our virtual communication with loved ones. We share special occasions like births and graduations, as well as day-to-day goings on with deployed spouses using built-in web cams and free online software. Children who PCS to new locations are keeping in touch with old friends, and parents are connecting with teachers and school administrators before moving to new duty stations. And still, in these instances, reception, background and attire don’t matter much.

But there is one particular time when they really do matter: in job interviews. So, before you agree to that virtual interview for the job you really want, use these three tips to help you come across as the top-of-her-game professional that you really are:

1. Eliminate environmental distractions. Log-on to your web cam and take stock of what you see behind you. Is there a mirror emitting a blinding glare, an inappropriate personal photo, a bookshelf cluttered with mess? Will you hear music, television, screaming children, barking pets, or loud telephones ringing? On a normal day, these are all ok, but during a job
interview, they can cause serious distractions.

2. Evaluate physical distractions. Conduct mock interview sessions with someone you trust. Ask them to look for awkward gestures and facial expressions. Also, ask them to rate the quality of your interaction (Are your responses too robotic or too casual?) and the overall quality of your on-camera appearance (try experimenting with camera settings). If no friend is available or shyness gets the best of you, just record and play back some practice sessions using the web cam, your cell phone, or video camera, and evaluate yourself.

3. Apply the same basic interview rules you would for an in-person interview. Practice common interview questions, wear proper interview attire, “arrive” early, have a copy of your resume on-hand, and Get A C.L.U.E. on how to make a stand-out case for being the right person for the job.

Share your favorite virtual chat story, provide an interview tip, or ask your burning question now.

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Have an Interview? Get a C.L.U.E.

After all the work you put into applying for jobs — revamping your resume and cover letters, networking, finding the right vacancies — it’s easy to get caught off guard when you are called in for an interview. Don’t let your next interview be run-of-the-mill by simply practicing your responses to the standard interview questions. Instead, make a stand-out case for being the right person for the job. Here are 4 C.L.U.E.’s and how to use them to your advantage during the interview.

Current events. Most companies have employees dedicated to spreading good news about what the company is doing. And lucky you, these announcements can be found in on the web site. Look for key words on the site map like: “media contacts”, “press releases” or “in the news.” Weave your awareness of what’s going on into the interview conversation. “I noticed that your company adopted a local domestic violence shelter by helping with repairs and renovations . How often do you take on these types of projects? “

Likability Language. Yes, the potential employer needs to like you, but you should also want to like the employer. Listen for those things that indicate what YOU like in a job and company. An example of what I like to hear is a good balance of positivity and honesty. I am leery about companies whose interviewers discuss complaints about former or current employees (“they just aren’t performing and we need to bring in someone who will) and who only talk about all the great things, but refuse to mention challenges (What are they hiding?). I also like to hear more references to “us” and “we” than “them and they.”

Understanding of the employer’s needs. During the interview listen for more than the questions the interviewer is asking. Listen for why they are asking them. For instance, why are they hiring? Perhaps they are hiring to overcome existing challenges, start new projects, or prepare for expansion or other plans for the future. If they don’t mention these things, ask about them. Answers to “why” can provide valuable insight about the company, generate better discussion and improve your follow-up strategy if you jot down a few notes.

Effective Follow-up. Yes, send a thank you note within 24-48 hours, preferably a handwritten note card. But beyond that, include the clues you so strategically collected and jotted down to help him recall the great conversation. Don’t forget to create a connection between you and the company AND say you want the job. For example, “I enjoyed discussing new initiative X, and am excited at the possibility of contributing to its success by applying my solid background in that that arena.”

Which of these interview clues have you successfully collected and used? What others can you suggest?

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School Daze

This post is an excerpt of a personal account from my book: The Mocha Manual to Military Life: A Savvy Guide for Wives, Girlfriends, and Female Service Members.

When I decided to go back to school, money wasn’t the most pressing issue. Through my employer’s benefits package, there was plenty of money to cover the community counseling degree I sought. Time was not a big issue, as I would be able to take the courses at night and my full-time job served as my practicum and internship. What turned out to be a potential
problem was the untimely announcement that we were moving AGAIN!

I thought it would be no big deal to transfer my credits back to the school at which I started, but I learned there was a limit of two courses that could be accepted into the program. Once again, adapt and overcome had to be my mantra. And so, I bid a temporary farewell to my hubby so I could do the damned thing. We rented out our home to another family, and he headed to Virginia from North Carolina to rent a new home for us. Meanwhile, my four-year-old son and I stayed back in North Carolina and rented out a furnished apartment. I continued to work all day and attend school at night while being a temporary single parent until I completed all but two courses of my requirements.

Eventually, I got those credits transferred back to North Carolina, and returned there six months later to accept my degree on Mother s Day, and was seven months pregnant with my second child. I had decided early on that come hell or high water, I was going to finish what I started, and thank God that my husband was so supportive.

What is or has been the biggest obstacle to achieving your education, training, or career goals? How have you, or how will you, adapt and overcome?

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Got Goals? Just Do It!

If you’re like most people, you have now entered the new year with a fresh set of resolutions or goals ahead of you. In fact, you may have actually written them down or created a vision board for the life you really want. And these are great steps into your future, so congratulations!

But, don’t get too comfortable just yet. Now it’s time for the real work.

Before you can enjoy the successes you hope for this year, ask your self these questions. Better yet, I challenge you to answer them right here and right now, if you really are ready to Work It, Girl.

What is one of my goals?

What is one thing I can do toward achieving it?

When will I do it?

What is one barrier I will face?

How can I remove that barrier?

What treat will I give myself when I achieve this goal?

Wait a minute, this has to be more FUN, so I am changing the rules.

Don’t just answer the questions one at a time, create an interesting paragraph with your answers and be creative! Remember, what you share here is just a draft to get you going, but you’ll want something you can eventually hang on the mirror, post at your work station, or carry around with you, so keep on working it!

Well, what are you waiting for? Let’s see your answers…

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Happy New Year

Happy New Year, fellow military wives, girlfriends, and service members! It’s the first Military Monday of 2011 and I have great news! Several months ago I accepted the offer of an exciting new project with you in mind. I am now on the roster of job search authorities that comprise the Job-Hunt.org web site, as the Military Family Job Search Expert. With more than 20 years experience being a military spouse and a career counseling professional, I know exactly what it takes to manage a career and the military life style, so this monthly column will be written JUST FOR YOU.

Be sure to bookmark it.

This month’s article is Beginning Your Job Search in a New Location. Click here to read it now and then come back here to share your thoughts. HOOAH!

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3 Keys to Your Success

People are always amazed when I tell them that I never set out to be a writer, have never taken a single writing class, and didn’t know the first thing about writing a book when I decided to write my first one. But what I did have, once I made the decision to write Work It, Girl, was three keys to success: a passion, a partner and a plan.

A Passion (or two)

I have always had a passion for helping others manage their careers. In my 20+ years in the career counseling field I have worked with youth, college students, professionals, military service members and their spouses, civilians, and entrepreneurs. And honestly, I love every minute of conducting one-on-one sessions, large group workshops and small group seminars. It really is my passion.

However, I eventually, I discovered that I was blessed to have a second passion when a colleague and friend showed me the ropes on becoming a freelance writer. What I loved about it most was that it gave me another avenue by which I could help even more people manage their careers. And so I wrote, and wrote, and wrote career and job search articles for many national and international print and online publications. I couldn’t believe I was getting paid for yet another thing I loved to do, even though I was doing it just because I loved it. Once I got really good at writing on these topics, I challenged myself to hone my research, interview, and writing skills by covering topics on which I was not an expert and I found equal satisfaction (and success) with that, too. I knew then, then that my passions for writing and for career management were fueling a fire…what next?

A Partner
For me, there was a natural evolution from writing articles to writing a book. At first I made no real efforts toward writing one. I just knew there was a book in me—somewhere. What I didn’t know was how to get it out. And every time someone asked: “So, when are you going to write a book?” my answer was I’m ‘thinking about it’. But, lo and behold, while networking with a fellow military spouse and freelance writer, the idea just came up in conversation: “We should write a book together.” By the end of that phone call we had literally come up with a working title and a draft chapter outline. My writing partner and I were on our way to becoming published authors much faster as a team than we would have as individuals. With my second book, the Mocha Manual to Military Life, I also had a co-author, but this time, I was asked to be the partner. And there I was, on my way to having a second book published! On other projects, my partnerships have taken on various forms. Sometimes my partners and I exchanged services (I scratch your back, you scratch mine). Other times we served as cheerleaders or accountability partners for each other. I have learned that when it all boils down to it, we are all partners in some way, and there are innumerable ways partnerships can be mutually beneficial. If you haven’t already, try one, don’t just work in isolation.

A Plan
Lorraine and I recognized that by already having a title and an outline we had the makings of a strategic plan. Our next step was to create our action plan, one that we could actually implement. So, we brainstormed a to-do list, including research, writing, editing, marketing, a web site, and more; set estimated due dates; discussed our strengths, weaknesses, likes and dislikes; and split the list between us. Finally, we built in frequent accountability calls, but agreed we’d be available by phone and e-mail at almost any time. With all this in place AND the deep down desire to make it happen, how could it not happen?

As I look back over my years of setting goals and achieving goals, I realize that this formula has worked every time. And so, I challenge you to Work It, Girl! Share your response to any or all of these questions right now: What is your passion? Who are your potential partners? What’s your plan?

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Your Sisters’ Keeper

Military spouses: are you your sisters’ keeper? You should be; especially during the holiday season. For many of us, this time of year is a time of celebration. However, for other fellow milspouses the season will be filled with more tears than cheers because their loved ones are deployed and family members live far away. And since email, online shopping and social media networks make it easier than ever to stay isolated, our sisters who need help, might not ask for it.

Now is the time to take matters into your own hands if you know anyone who is avoiding the company of others, having a hard time getting into the spirit, or just hasn’t been around in a while. If you are fortunate enough to have your honey and/or family around right now, then it’s your turn to be your sisters’ keeper. Here’s how:

Stop by and say hi. Many of us live on or near a military installation, making it relatively easy to stop by and check on each other. Don’t wait to come up with a good excuse, either. Just do it.
Get her out and about. It’s easy to get caught up in our own crazy world of holiday preparations and parties, so be inclusive. Invite her to go along with you. Or, suggest girlfriend time at the movies, skating, bowling, or nail salon. All of these are low on cost, high on fun, and can offer a great last minute escape and a good laugh.

Extend a helping hand. Offer to drive to the mall for gift shopping, help with gift wrapping and shipping, or babysitting for her to have some free time. So many of us won’t ask for help, but we might be more likely to accept it if offered.

Ask her for help. Use this technique for the stubborn ones who wouldn’t dream of asking for or accepting help, but are always more than willing to give it. Maybe you need a ride to the mall or help with gift wrapping (wink, wink). The goal and outcome will be the same: to be in the company of your sister and help her change that melancholy mood into a merry one.

What are some other ways we can be our sister’s keeper? What’s the best help a fellow military spouse offered when you needed it during the holidays?

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